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Pendragon

Since 1998, Pendragon has been a trusted partner in Workforce Solutions. Our vision is simple yet powerful: to accelerate tomorrow’s success by swiftly connecting our customers with diverse talent sources.

We’re not your run-of-the-mill outfit; we are redefining boutique service by providing bespoke solutions and seamlessly blending automation with the human touch. Our obsession with customer satisfaction anchors our core values, including remarkable customer-centricity, trailblazing energy, passion for positivity, and a commitment to nurture growth.

We provide solutions for contingent workforce needs, immigration support, BPO, and MSP services, catering to Australian and New Zealand organisations in talent-thirsty markets.

Our Promise To You

While many service providers are busy chasing global transactions, we're the rebels swimming outside the yellow and red flags. We know that every business has its own groove, and we're all about offering tailor-made solutions for our local friends. We're here to create a partnership based on trust, reliability, and a shared thirst for success. Plus, we've got your back with compliance stuff, so you can focus on what really matters

Remarkable Customer-Centricity

In a world where customers want more than just the basics, we’re flipping the script. While some of our peers out there go for the one-size-fits-all approach, ignoring customer needs, we’re here to give you the real deal. Every interaction, every solution, and every improvement is designed to make you feel like a goddamn VIP.

Trailblazing Energy

We don’t just follow industry trends; we set their agenda. Our journey towards becoming the most trusted local Workforce Management Company is fuelled by a relentless energy to challenge the status quo. We view each obstacle as an opportunity, turning roadblocks into launching pads. We embrace new technologies, compliance regimes, and market needs to create solutions that redefine the workforce game. Energy is the heartbeat of innovation.

Passion for Positivity

Passion is what drives us. Passion for what we do, for the positive impact we make, and for the transformations we enable. We approach every project with contagious enthusiasm. Who would have thought you could infuse corporate work with a bit of heart and soul?  Our solutions? They don’t just meet your needs; we aim to knock them out of the park.

Boosting Growth

Growth is more than just an upward line graph —it’s the journey. It’s about advancing the potential of organisations and individuals. If you’re a large organisation looking to bolster your contingent workforce strategy, we’re your secret weapon. If you’re a consulting or recruitment firm teaming up with us, you’re unlocking a treasure trove of resources for significant success.

25

IN OPERATIONS

Servicing Australia and New Zealand customers and contractors.

Our capacity in the Australian and New Zealand markets

390

Payrolls Processed

15

Year Customer Relationships

10

Visas Lodged

1,000,000

Donated to Charity

Meet the People Who Make Magic Happen: Our Awesome Team!

CEO, Pendragon

Neil Merola

Neil Merola brings a wealth of 30 years of industry experience, culminating in his role as CEO at Entity Solutions. In this influential position, he spearheaded critical initiatives with a laser focus on enhancing the customer experience.

Neil Merola brings a wealth of 30 years of industry experience, culminating in his role as CEO at Entity Solutions. In this influential position, he spearheaded critical initiatives with a laser focus on enhancing the customer experience. Neil's multifaceted responsibilities included:
Customer expansion,
Brand enhancement,
P&L growth,
Mergers and acquisitions, and
"build and sell" strategies for 4 acquisitions

Under Neil’s Customer-centric leadership, Entity Solutions achieved a remarkable growth rate over five years before its 2020 acquisition by People2.0.

Head of Finance

Peter Fromont

Peter, FCA CA qualified and member of Chartered Accounts AU and NZ since 1990, has extensive knowledge of commercial, finance & accounting, working for companies within Aust, NZ, Asia, UK & Middle East.

Peter, CPA qualified and member of Chartered Accounts AU and NZ since 1990, has extensive knowledge of commercial, finance & accounting, working for companies within Aust, NZ, Asia, UK & Middle East. Peter was responsible for the finance function of Entity Solutions Group and its subsidiaries.

His focus at Pendragon includes; leadership, stakeholder management, strategic financial advice, acquisition and investment support, strategic financial planning and budgeting, financial and statutory reporting and system and process improvement.

Head of Service Delivery and Technology

Jonathan Knowles

Jonathan Knowles, as the former CTO and Global Service Delivery Director at Entity Solutions, brought a wealth of experience to the table.

Jonathan Knowles, as the former CTO and Global Service Delivery Director at Entity Solutions, brought a wealth of experience to the table.

Combining in-depth knowledge of Entity Solutions' services and clientele with a strong background in IT management, he harnessed advanced technology to enhance the customer experience and streamline service costs.

Furthermore, as one of the co-founders of Entity Solutions, established in 1998, Jonathan boasts a background rooted in the realms of Recruitment and Consulting firms.

Finance Manager

Angie Hall

Angela's journey with Pendragon began in 2008, and her contributions have consistently set a gold standard.

Angela's journey with Pendragon began in 2008, and her contributions have consistently set a gold standard. With over three decades of invaluable industry experience, her multifaceted expertise spans the intricate realms of accounting, Australian taxation, auditing, as well as the nuanced landscape of human resources.

In our esteemed operations team, Angela is vital piece of the puzzle. Her wealth of knowledge seamlessly integrates into our operational and compliance processes, ensuring that our customers experience the pinnacle of efficiency and excellence.

Head of Marketing and CX

Sally Clifton

Sally Clifton (formally Head of Marketing and Experience Entity Solutions) has over 20 years of experience leading marketing teams and championing Enterprise Customer Experience programs.

Sally Clifton (formally Head of Marketing and Experience Entity Solutions) has over 20 years of experience leading marketing teams and championing Enterprise Customer Experience programs.

Her forte lies in shaping marketing strategies that revolve around elevating the customer journey, specifically tailored to the dynamic contingent workforce arena.

At Pendragon, Sally's leadership extended across the Marketing and Customer Development divisions. Her role is pivotal in driving brand enhancement, capitalising on her customer-centric expertise to guarantee that every interaction with Pendragon goes above and beyond customer expectations.

Ambassador

John Glover

John has over 40 years of business experience, showcasing his expertise in a diverse range of industries. In 1998, John embarked on a visionary journey, founding Pendragon and providing the driving force behind the organisation's remarkable growth.

John has over 40 years of business experience, showcasing his expertise in a diverse range of industries. In 1998, John embarked on a visionary journey, founding Pendragon and providing the driving force behind the organisation's remarkable growth.

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