We received a great testimonial from one of our ‘Back Office’ clients.
By outsourcing their Back Office operation to Pendragon,
they were able to run their business in Australia whilst being based overseas and could expand knowing that their Back Office was compliant and operating to Australian Standards at all times.
Here’s what they have to say…
“Desso is commercially active in more than 100 countries and has built a reputation as a leading manufacturer of high quality carpet tiles, broadloom and artificial grass pitches.
In 2013 Desso whose Head Office is based in “The Netherlands” made the commercial decision to establish a presence in Australia.
Our initial enquiry through the web, was met promptly and provided us with all the questions and gave us a clear picture of what was required in order to set up our operation here in Australia. Making a decision to take a chance on using Pendragon’s Services was a risky one but one we were more than happy we took.
Pendragon always took the initiative in advising us on things that we might have overlooked and advised on compliance and requirements for setting up a Company in Australia. They also provided contacts for other services we would require i.e. Accountant, Insurance Brokers etc. We would like to specifically thank Angie for her dedication, accurateness and professionalism at all times whilst dealing with our international team and external parties. She was also always very punctual with her correspondence and followed up on all enquiries through to completion. Services provided were not limited to:- Invoicing, Inventory, Bank Reconciliation, Payroll, Payables, Foreign Currency, Customs Costings, liaising with our outsourced warehouse.
As you can appreciate a lot of our correspondence was over email or skype calls out of hours due to the time difference. Pendragon instantly became an integral part of our business from setting everything up to representing our Australian operation on a daily basis. Our records were always kept up to date and accurate which assisted us to have a clear understanding of how our operation in Australia was performing.
I would recommend Pendragon’s Back Office service to anyone looking for more than just a bookkeeper and someone to take ownership and accurately represent your business with the day to day back office tasks.
We would like to thank you immensely for your assistance.”
– Richard Leus – Business Controller | DESSO
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